Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Frequently Asked Questions
How do I order a personalised paw print, handprint or footprint item from your store?
For personalised Paw Print, Handprint, or Footprint items, please follow these steps:
1️⃣ Before purchasing the item, capture the paw print, handprint, or footprint using dark ink or paint on white paper or card.
2️⃣ Scan the print using a flatbed scanner or printer with a scanner attachment. Alternatively, take a clear photograph (a scanner is the preferred method if possible).
3️⃣ If using a photograph, measure the print’s dimensions in millimetres (this step can be skipped if using a scanner).
4️⃣ Place your order and include the scanned image of the print along with the measured dimensions in millimetres via the “MESSAGE SELLER” option.
Care instructions for 3D Printed Items
All of our 3D Printed items are manufactured using PLA Plastic.
PLA is a durable and water-resistant material, but it has a low heat resistance.
PLA begins to deform at temperatures between 50°C and 60°C.
For any 3D Printed items, please keep them away from heat sources. If you live in a hot climate or during the summer months, please keep them out of conservatories or other areas where they may become hot.
For 3D Printed Coasters, they can be used for both hot and cold beverages. However, when using hot beverages, ensure that the bottom of the mug does not feel excessively hot or that the mug has cooled sufficiently before placing it on the coaster. This will prevent a visible ring from forming on the coaster where the mug was placed.
Do your frameable gifts come supplied with a picture frame?
No, a picture frame will need to be purchased separately.